Legal notice

This Legal Notice sets out the information regarding the terms of use of the website https://paddlesurfsevilla.com/, as well as the rights and obligations of those who access it.

This Legal Notice applies to the Paddle Surf Sevilla website, which is managed by Naturanda Turismo Ambiental, S.L., in accordance with applicable Spanish and European legislation, including Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

1. Identification Details of the Website Owner

In compliance with the information requirements established by applicable legislation, the identification details of the owner and operator of this website are provided below:

2. General Terms of Use

These terms govern access to, browsing of, and use of the pages, content, and services available at paddlesurfsevilla.com.

Accessing and browsing the website confers the status of user and implies acceptance of the terms applicable at any given time. The booking of activities or services will also be subject to the specific terms and conditions provided during the booking process.

Naturanda Turismo Ambiental, S.L. may modify, update, or remove website content whenever necessary, endeavouring to keep the published information up to date.

3. Personal Data Protection

Naturanda Turismo Ambiental, S.L. processes users’ personal data in accordance with applicable personal data protection legislation.

Information regarding the purposes and legal bases of processing, retention periods, recipients, and the rights of data subjects is available in our Privacy Policy.

For enquiries relating to the processing of personal data, users may contact info@paddlesurfsevilla.com.

4. Users’ Commitments and Obligations

Access to the website does not, in itself, establish a contractual relationship for the provision of activities or services. Where applicable, a contract will be formed once the user completes the booking process and the conditions communicated for the relevant service have been met.

Users undertake to use the website, its content, and its services lawfully, diligently, and respectfully, in accordance with applicable legislation, good faith, public order, and the rights of third parties.

It is prohibited to use the website for unlawful purposes, introduce malicious software or content, attempt to gain unauthorised access to systems or data, interfere with the website’s operation, or carry out any actions that may damage it, overload it, or adversely affect other users.

The reproduction, distribution, modification, or public communication of website content without the authorisation of its owners is also prohibited, except where permitted by applicable law.

5. Security Measures

Naturanda Turismo Ambiental, S.L. adopts reasonable technical and organisational measures to protect the website and, where applicable, the information it processes, taking into account the nature of the data and the risks involved.

The website uses the HTTPS protocol to encrypt communications between the user’s browser and the website when a secure connection is properly enabled. This mechanism helps protect transmitted information but cannot guarantee the absolute security of communications over the Internet.

Users should also take reasonable security measures on their own devices and avoid providing sensitive information through channels not intended for that purpose.

6. Complaints and Customer Service

Users may submit enquiries, report issues, or make complaints relating to bookings or services through the following channels:

To facilitate the handling of a complaint, users are advised to provide their full name, booking details, service date, and a clear description of the circumstances. Only the personal data necessary to process the complaint should be provided.

The foregoing does not limit consumers’ right to refer matters to the competent administrative or judicial authorities or to exercise any other rights granted to them under applicable law.

7. Intellectual and Industrial Property

The content of this website, including, but not limited to, texts, photographs, videos, designs, graphics, logos, audiovisual elements, structure, code, and other materials, may be protected by intellectual and industrial property rights owned by Naturanda Turismo Ambiental, S.L. or by third parties who have authorised their use.

The reproduction, distribution, public communication, modification, or exploitation of such content without the prior authorisation of its owners is prohibited, except where permitted by applicable legislation.

Access to the website does not imply the transfer of any intellectual or industrial property rights over the published content.

If a user or third party believes that any website content infringes their rights, they may notify us at info@paddlesurfsevilla.com, identifying the content concerned, its location, and the grounds for the complaint, and providing the information necessary to assess the request.

8. External Links

This website may contain links to third-party websites, platforms, or services to provide information or facilitate access to external resources.

Naturanda Turismo Ambiental, S.L. does not control the content or privacy policies of such websites. Each third party is therefore responsible for its own content, services, and data processing activities, without prejudice to any liabilities that may apply under the law.

The inclusion of a link does not necessarily imply any relationship with, recommendation of, or endorsement of the linked website’s content.

9. Use of Images for Promotional Purposes

During activities organised by Paddle Surf Sevilla, managed by Naturanda Turismo Ambiental, S.L., photographs or video recordings featuring participants may be taken.

Photographs and videos in which a person is identified or identifiable constitute personal data. Their use for promotional purposes is subject to applicable data protection legislation and the right to one’s own image.

Where Naturanda wishes to use images in which participants are identifiable to promote its activities and services, it will obtain the relevant authorisation beforehand. Such authorisation must be specific, informed, and voluntary. It may cover publication of the images on the Naturanda and Paddle Surf Sevilla websites, their official social media profiles, and other promotional materials, within the scope of the uses expressly authorised.

Authorisation for the promotional use of images is independent of the purchase of services and acceptance of this privacy policy. Refusing to authorise such use will not affect the user’s ability to book or participate in activities.

The data subject may withdraw their authorisation at any time by submitting a request to info@paddlesurfsevilla.com. Upon receiving the request, Naturanda will cease using the images for the authorised promotional purposes and take reasonable steps to remove publications from channels under its control, without prejudice to technical limitations or circumstances applicable by law to content already distributed by third parties.

Images will only be used for the authorised purposes and will not be disclosed to third parties for their own unrelated purposes without an appropriate legal basis.

Where images include minors, the safeguards will be implemented and the authorisations of their legal representatives will be obtained as required under applicable legislation.

10. Exclusion and Limitation of Liability

Naturanda Turismo Ambiental, S.L. will endeavour to keep the website information up to date and the website available, but does not guarantee uninterrupted access or that all content will be free from errors.

To the extent permitted by applicable law, the company shall not be liable for interruptions caused by maintenance work, technical issues, third-party failures, or circumstances beyond its reasonable control.

Users are responsible for their use of the website and must refrain from using it unlawfully or in breach of this Legal Notice.

Nothing in this section excludes or limits liabilities that cannot legally be excluded or limited, including those arising from breaches of legal or contractual obligations.

11. Purchase Terms and Cancellation Policy

11.1. Bookings and Contracting

Bookings for activities and tours through Paddle Surf Sevilla are subject to the information and terms displayed to users during the booking process, including the activity description, date, time, price, and applicable conditions.

Before completing a booking, customers must review the information provided and check that the activity details are correct.

11.2. Customer Cancellations

Customers may cancel their booking free of charge provided that they give at least 24 hours’ notice before the tour start time.

Cancellations made less than 24 hours before the tour starts will not entitle customers to a refund of the amount paid, unless a legal exception applies or the company expressly communicates different terms.

The cancellation period will be calculated based on the tour start time stated in the booking confirmation.

11.3. Changes to Dates or Times

Customers may request a change of date or time at least 24 hours before the tour starts. Approval of the change will be subject to availability and must be expressly confirmed by the company.

Submitting a modification request does not mean that the change has been accepted. Until confirmation is received, the original booking details and applicable terms will remain in effect.

11.4. How to Request a Cancellation or Modification

To request a cancellation or booking change, customers must contact the company through the channels indicated in the booking confirmation or email reservas@paddlesurfsevilla.com.

Customers are advised to submit their request in writing and retain confirmation of receipt or the company’s response.

11.5. Cancellations or Changes by the Company

If the company cancels or substantially modifies an activity, customers will be informed and offered the alternatives or remedies applicable under the booking terms and relevant legislation.

Where an activity cannot take place due to weather conditions, safety concerns, force majeure, or other significant circumstances, the booking will be handled in accordance with the conditions communicated to the customer and the rights granted under applicable law.

11.6. Safety During Activities

Participants must follow the safety instructions provided by instructors, comply with the activity rules, and disclose any circumstances that may be relevant to their safe participation.

The obligation to follow safety instructions does not exclude or limit any liabilities legally attributable to the company, instructors, or other parties involved.

The cancellation terms set out in this section apply without prejudice to any non-waivable rights to which consumers are entitled under applicable law.

12. Applicable Law and Jurisdiction

This Legal Notice shall be governed by Spanish law, without prejudice to any mandatory consumer protection provisions that may apply.

Where the user qualifies as a consumer, any dispute shall be submitted to the courts with jurisdiction under applicable legislation. In all other cases, judicial jurisdiction shall be determined in accordance with the applicable legal rules.

13. Contact

For any enquiries relating to this Legal Notice, the operation of the website, or the general terms of use, you may contact us through the following channels:

Naturanda Turismo Ambiental, S.L. — Paddle Surf Sevilla

Email: info@paddlesurfsevilla.com

Website: https://paddlesurfsevilla.com/

Last updated: 16 October 2026.

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